How Can We Help You?
What is "Renta!"?
Renta! Services
Reading Manga
Payment System
Account Settings
Newsletters and New Release Notifications
App
Frequently Asked Questions
- When the points you bought on the iOS app don't reflect in your account.
- I haven't received the registration email.
- I forgot my password.
- I can't sign in.
- I can't find certain BL or Mature Romance works.
- I want to know why my credit card won't work.
- I made a mistake and want to cancel my point purchase.
- Why don't some manga have a 48hrs/unlimited option available?
- Will my points disappear if I don't use them?
Inquiries
If you have any other inquiries, please click "Inquiries".
Please contact us via e-mail. We are not available via phone from outside of Japan.